Once you receive the product, if there are any damages to the pieces, we will promptly refund or exchange your purchase. If the size you requested does not fit, we will gladly exchange it as well. Make sure to submit the return/exchange form within 30 days of purchase.

Your privacy is very important to us. Our priority is to ensure a safe and secure online environment to all our valued customers. You may be required to provide personal information to us when ordering a product. You will know when this information is being collected because you will be asked to complete and submit a form. We need this information to deliver products to customers & provide customer support. We do not share any personal information of our customers with any third parties, except to internal service providers that we use to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you.

We use Paypal, and this payment method uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number.

Shipping costs depend on destination address and the shipping method you select. Fees are automatically calculated from Canada Post & UPS.

We welcome all inquiries, comments & suggestions. Please contact us via e-mail at info@purpleheartyoga.com